Privacy Policy

Introduction

Topten Software takes the privacy of your information very seriously, in strict compliance with Australian and EU data protection laws. You will only be asked to provide information that is necessary for the upkeep of our products and services.

Under no circumstances will your personal data be sold or otherwise passed on to third parties.

Web Site Data

Topten Software automatically collects and stores information automatically transmitted by your web browser:

• Date and time of the request
• IP address of the requesting computer
• Browser type and version
• Operating System
• Referring URL (ie: sites linking to our site)

This data is anonymous and cannot be used to identify a specific person. This data is stored in log files for diagnostic and analytical purposes only and is not processed in combination with data from other sources.

After analysis this data is deleted from our servers.

Cookies

Our web site does not use cookies for anonymous site visitors.

Our web site does use cookies when logging into your account and is only used to maintain the account session.

Cookies are an industry standard and are used by most major web sites. A cookie is a small text file that our site may place on your computer as a way to maintain an account session. You may refuse the use of cookies by selecting the appropriate settings on your browser, however by doing so you will not be able to access your account.

Third party services we use such as YouTube or Google Analytics may also create cookies during your visit to our website.

Customer Purchase Data

All purchases are processed through reputable and secure third party payment providers (PayPal and Stripe).

Topten Software does not receive nor store credit card or other sensitive financial information. We do however store transaction records as provided by purchase providers. These transaction records may include your name, address, email address, the card type (but not the card number) and other information specific to the product purchased.

This information is stored indefinitely for taxation and financial record keeping purposes and to detect and prevent fraud.

Licensing Data

Upon activation of software provided by this site Topten Software stores the account activating the software, the IP address of the activating computer, an opaque non-reversible hash unique to the machine on which the license was activated and the date and time of the activation.

This information is stored indefinitely for legal and licensing purposes and to detect and prevent fraud.

Other Data

Customers who elect to receive free merchandise relating to the product (ie: stickers) are required to provide a postal address.

Permission to store this data can be withdrawn at any time.

Mailing List

To receive our newsletter you must provide a valid email address. Any other information requested is optional (ie. first name). All newsletter emails include an "unsubscribe" link in the footer which will immediately remove the email address to which the email was sent from the mailing list.

Permission to store this data can be withdrawn at any time.

Google Analytics

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google's Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

Right of Access

You have the right to demand access to your personal data at any time, including origin, recipient and the use(s) to which your data has been put.

Right to Rectification

You have the right to obtain rectification of your personal information without undue delay where that personal information is inaccurate or incomplete.

Right to Erasure

You have the right to obtain the erasure of your personal information without undue delay in certain circumstances, such as where the personal information is no longer necessary in relation to the purposes for which it was collected or processed.

Data Storage

All data managed by Topten Software including account information, purchase history, license data and mailing list data (and excluding data stored by third parties) is stored on servers hosted in a secure environment (Linode) in the United States.

Contact

We value the trust of our customers. If you require more information concerning our privacy policy please contact Topten Software via email:

contact@toptensoftware.com

or via post:

Topten Software  
PO Box 460  
Ingleburn NSW 1890  
Australia